FAQs



Frequently Asked Questions

Below, you will find some of the most frequent questions that we are asked by our clients. For your convenience, we have provided in depth answers to all of these questions below. If you have any further queries, however, simply email or call us so that we can resolve them – or use our live chat function to the right of this page. 
 

How can I pay for my journey?

You can pay in cash when your driver arrives to pick you up, or you can use PayPal to pay online. You do not need a PayPal account to pay for your taxi of Colchester minibus via PayPal, simply pay as a guest and use your credit card. 
 

What do I do if I have booked an airport taxi Colchester and my flight is delayed?

This is why we ask you to provide us with your flight number for airport transfers Colchester. Whenever a customer gives us their flight number, we will monitor your flight and reschedule our pickup automatically if the flight is delayed. You will not be charged extra for this, as long as you have given us your flight number. 
 

Do you offer any special rates?

Yes, we offer money saving special rates for long distance journeys and journeys to and from airports. We also offer company accounts for regular corporate customers which can help you to save money. All of our prices are per vehicle, not per passenger.
 

How far in advance do I need to book my cab, if booking online?

Please book at least 24 hours in advance if using the online booking form. If you need to travel within 24 hours, please give us a call.